Overview

I’m an Assistant Professor in the Management and Organization department at the University of Washington.

I study how organizations identify innovation opportunities with high commercial potential. Specifically, I examine how customer feedback, data analytics, and experimentation influence the opportunities organizations perceive and choose to pursue. While it is commonly recommended to adhere closely to observable empirical demand, I develop and test new theories that challenge these recommendations and explore when such data-driven approaches can be misleading. For example, see my most recent paper published at ASQ, Methodological Pluralism and Innovation in Data-driven Organizations. To learn more about my research, click the link to my research page.

My current research interest follows my prior publications on algorithms+judgment, machine learning methods, innovation in global R&D, and industry dynamics.

I got my PhD at Harvard. Before that, I studied Economics at BYU, served a 2-year mission in Taiwan for The Church of Jesus Christ of Latter-day Saints, conducted economic research on environmental health issues, managed at a nonprofit, and did a stint as data analyst at Amazon. I live in Newcastle, WA with my wife and 4 children.

Click the links under my picture to contact me, or to see my research and teaching experience.